Privacy Policy

1. Data controller

The data controller is ΕΛ ΤΡΑΝΣ ΟΔΙΚΕΣ ΜΕΤΑΦΟΡΕΣ Ε.Ε., with registered office at 151 Argous Street, Athens 104 41, Greece, Greek Tax ID 800887769 and G.E.MI. No. 144050808000.

For general enquiries, privacy questions and requests concerning your personal data, contact hello@el-trans.gr.

2. Data we collect

Through the contact form, we collect your full name, company, business email, optional telephone number, service of interest, message, submission language and submission time.

Our hosting provider may also generate basic technical logs required for website security and reliable operation.

3. Purposes and legal bases

We use the information to respond to your enquiry, assess a potential business relationship and manage business communications. Processing is based on taking steps at your request before entering into a contract, our legitimate interests in managing communications and website security, and any applicable legal obligations.

We do not use contact-form information for marketing communications without a separate lawful basis.

4. Recipients and transfers

Access is limited to authorised EL TRANS personnel and necessary technical providers supporting hosting, security and form operation under appropriate contractual obligations.

Where a technical provider processes data outside the European Economic Area, the appropriate safeguards required by the GDPR are used.

5. Retention

Enquiries are retained only for as long as necessary to respond and to assess or manage the related business relationship. They are then deleted or anonymised unless longer retention is required by law or for the establishment, exercise or defence of legal claims.

6. Your rights

You may request access, correction, deletion, restriction of processing, portability where applicable, or object to processing. Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

To exercise your rights, contact hello@el-trans.gr. You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Cookies and local storage

The website stores only your language preference so that it can display the appropriate Greek or English version. This preference is retained for up to twelve months. We do not use advertising or audience-analytics cookies.

8. Changes to this policy

We may update this policy when website functionality or legal requirements change. The date of the latest version appears at the top of this page.